WiniMarket ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By accessing or using WiniMarket, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

• Full name
• Email address
• Phone number
• Shipping and delivery addresses

b. Account & Order Information

• Order history and transaction records
• Product interactions
• Seller and buyer activity

c. Payment Information

WiniMarket does not store sensitive payment details such as card numbers. Payments are processed securely by third-party payment providers.

d. Technical Data

• IP address
• Browser and device information
• Usage data and logs

2. How We Use Your Information

• To create and manage user accounts
• To process orders and payments
• To operate the escrow system
• To communicate order updates and notifications
• To improve platform performance and security

3. Payments and Escrow Data

Payment data is handled through secure, compliant third-party payment gateways. WiniMarket only stores transaction references required to operate its escrow system.

Escrow information is used solely for verifying payment status, confirming delivery, resolving disputes, and releasing funds to sellers.

4. Information Sharing

We do not sell or rent personal data. Information may be shared only when necessary:

• With sellers for order fulfillment
• With payment providers to complete transactions
• With legal authorities when required by law

5. Data Security

We implement industry-standard security measures to protect user data, including encryption, secure authentication, and access controls.

While no system is completely secure, we continuously improve our safeguards.

6. Your Rights

• Access and review your personal information
• Request corrections or updates
• Request account deletion (subject to legal obligations)

7. Cookies & Tracking

WiniMarket uses cookies to improve user experience, remember preferences, and analyze platform usage.

You may disable cookies through your browser settings.

8. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of WiniMarket constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: winimarketgh@gmail.com

Phone Number: 0595467122